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Terms conditions
By using tidalmart.com or placing an order, you agree to these legally binding terms.
These Terms & Conditions form a legal agreement between you and Tidalmart (10942 NW 40th St, Sunrise, FL 33351, USA).
1. Acceptance of Terms
By accessing tidalmart.com, creating an account, or placing an order, you confirm that you:
- Are at least 18 years old or the legal age in your jurisdiction
- Agree to these Terms & Conditions in full
- Accept our Privacy Policy and Shipping & Returns Policy
We may modify these terms at any time. Changes will be posted here with a new “Last Updated” date. Your continued use means acceptance.
2. Your Account
- You are responsible for maintaining the confidentiality of your login details
- Notify us immediately at support@tidalmart.com if you suspect unauthorized access
- We reserve the right to suspend or terminate accounts for any reason, including violation of these terms
3. Products & Pricing
- All prices are in U.S. dollars (USD) and include sales tax only where required by law
- We may change prices, product availability, or descriptions without notice
- We strive for accuracy but are not responsible for typographical or photographic errors
- We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraud
4. Placing Orders
- Submitting an order is an offer to purchase — we may accept or decline at our discretion
- Payment is charged immediately upon order submission
- You’ll receive an order confirmation email when accepted
- We accept major credit cards, PayPal, and other secure methods
- You warrant that you are authorized to use the payment method provided
5. Shipping & Delivery
All shipping terms are governed by our Shipping & Returns Policy, which is part of these Terms.
- We ship only within the United States and its territories
- No shipping to P.O. boxes, APO/FPO, or international addresses
- Risk of loss passes to you when items are handed to the carrier
- We are not liable for delays due to weather, carrier issues, or force majeure
6. Returns, Refunds & Exchanges
See full policy at Shipping & Returns
- 30-day return window (45 days for holiday orders Nov 1 – Dec 31)
- Free prepaid return labels
- No restocking fees
- Final sale items, hygiene products, and perishables are non-returnable
7. Intellectual Property
All content on tidalmart.com (text, images, logos, designs, code) is owned by Tidalmart or licensed to us. You may not:
- Copy, reproduce, or distribute content without permission
- Use our trademarks or branding
- Create derivative works
8. Prohibited Activities
You agree not to:
- Use the Site for illegal purposes
- Attempt to hack, DDoS, or interfere with Site functionality
- Upload viruses or malicious code
- Scrape or harvest data
- Impersonate any person or entity
9. Limitation of Liability
To the fullest extent permitted by law:
- The Site and products are provided “as is” without warranties
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount you paid us for the product in question
10. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Florida, USA. Any disputes shall be resolved exclusively in the state or federal courts in Broward County, Florida.
